right of withdrawal

Withdrawal rights for distance sales customers


If the contract is entered into by any means of communication at a distance such as e-mail or online registration forms, the customer, provided being a consumer, is entitled to withdraw from the contract within 14 calendar days of its conclusion without citing any reason. This applies for courses as well as examinations and all other services provided by Deutsch in Graz. 

If the service has started before the right to withdraw has expired, the contractual partner, by accepting these conditions, agrees that the right to withdraw within 14 days shall not apply.

Once the first lesson of the course has commenced, the withdrawal right is void.

Withdrawals must be sent to: 

Deutsch in Graz

Jungferngasse 3/I, 8010 Graz

or office@dig.co.at


If you withdraw from the contract we have to refund you all payments we have received promptly at latest within 14 days after the date when the withdrawal form arrived. For the refund we use the same means of payment as the original transaction was done, unless we agreed differently on this matter before. Fees will not be charged in any case.


If you want to withdraw from your contract, please fill in that form and send it back to:


Deutsch in Graz

Jungferngasse 3, 8010 Graz

e-mail: office@dig.co.at


I hereby withdraw from the signed contract on the performance of the following services: 


Booking date:
Name of student:
Address of student:
Signature of student: