General terms and conditions

Terms and conditions


Registration and Payment

Registrations or changes in bookings are only valid in written form or online ( You can register via email (, our website ( or in person at Deutsch in Graz. Registrations are binding. 


German course and accomodation:

You will receive a booking-confirmation with detailed information and the address of your accommodation as soon as we have received a deposit of € 400.-.

The remaining balance is due no later than the first course day. 

If Deutsch in Graz does not receive the deposit of the course fee by the due date, the participant will not longer be entitled to the services booked. In this case Deutsch in Graz is entitled to make the services available to other interested parties.


Payment is accepted by postal order, via bank transfer or by credit card (plus 3% credit card transfer fee) Payments must be made free of charge for Deutsch in Graz [dig]. In case of delays in payment, we charge 1% interest per month. 


Our bank account:


Landeshypothekenbank Steiermark, A-8011 Graz

Konto Nr. 2054 10 19 686, Bankleitzahl 56000

IBAN: AT285600020541019686; SWIFT/BIC: HYSTAT2G


Participation fees are in accordance with the Austrian VAT-law 1994 (Ust-Gesetz 1994) VAT-free and partially tax deductible. In case of delayed payment, € 5,-- overdue fines will be charged.


Discounts for family members

For families, there is a discount of 5 % on the course fee for each additional family member at the same course.


Cancellation is only accepted in writing. Non-payment of the fee or non-attendance will not directly lead to cancellation. Cancellation three weeks before the course begins is free of charge. In case of cancellation between the start of the cancellation period to one week prior to the commencement of the course, a cancellation fee of 25% and in case of cancellation within the first week prior to the course start 50% of the course fee will be charged. In case of cancellation on the first day of the course or non-attendance, the whole course fee will be charged. If you are able to name a substitute participant no cancellation fee will be charged. Please note that there is no reduction in price or reimbursement if participants attend irregularly or discontinue attending the course.


Course Programme

The indicated prices are valid until 31st Dec. 2020. Tuition materials (copies) and third-party insurance are included in the course fees. In each level of proficiency there has to be a minimum of 4 course participants.

[dig] reserves the right to cancel courses if the minimum number of students has not been reached or for organisational reasons.

In case of a course cancellation, participants will be notified before the beginning of the course. In such a case, payments already made will be refunded, but there are no claims for damages deriving from any other costs accrued. In case the minimum number of participants will not be reached the course can still take place, if the participants agree upon a reduction of the course-hours or regular participants pay for the difference.


In case of illness of the teacher the course will be taught by a fully qualified supply teacher. In exceptional cases cancelled lessons will be added at the end of the course.

No teaching takes place on public holidays. Tuition lost for this reason cannot be made up subsequently.

The following dates are public holidays 2020 
Jan. 1&6. / Apr. 13/ May 1/ May 21/ June 1/ June 11/ Aug. 15/ Oct. 26/ Nov. 1/  Dec. 8 / Dec 25. Jan. 1 2020 
School is also closed on: Dec. 24/ Dec. 27 2020



[dig] is not responsible for issuing visas or residence permissions. The participants are responsible for adhering to the valid passport, visa, currency, and customs regulations.


Should you need a visa for the duration of your course, we kindly ask you to pay the total amount for the course and accommodation in advance. Only then we are allowed to send you a course confirmation and a “Letter of Invitation / acceptance”.

[dig] has no influence on the decision of the Austrian Embassy/Consulate.

In case your visa application is rejected, please send us written proof thereof (issued by the Austrian Embassy or Consulate). In this case we will refund the total amount received minus €100,- (administration charges)


Please note that all photographs taken during the courses are property of [dig] and may

be used by [dig] for advertising purposes.


The programme might be subject to alterations and printing errors.

In all cases the place of jurisdiction is Graz.                                      


as per 01. 2020