Frequently Asked Questions
Below you will find a list of frequently asked questions from recent years. This page should answer any queries you may have and provide you with an overview of Deutsch in Graz and our well established language courses. We believe that clarity is a prerequisite for a successful language course at Deutsch in Graz.
- Which German course should I visit in order to make rapid progress?
- How many students are there in a group?
- How will I be assigned to a level?
- How long do I need to complete an entire level?
- Can I finish my course with an officially recognised test?
- What should I bring on the first day?
- Can I learn at the institute after classes?
- Can I change my course level?
- What is the recreational programme?
- Can I book accommodation through Deutsch in Graz?
- Can I cancel my course registration? (Withdrawal rights for distance sales customers)
If you need/want to learn German quickly, then we encourage you to participate in one of our intensive courses. In these courses you not only learn very intensively in small groups, but you can also prepare for an exam.
Our groups have an average size of eight students, at least 4 participants must be registered per course group. We have a maximum group size of 12 students.
Every course at Deutsch in Graz begins with an oral and written placement test. The test should be taken prior to your course at Deutsch in Graz, so that teaching can start on the first day of class.
The classification of the levels corresponds to the Common European Framework of Reference for Languages (CEFR). Deutsch in Graz offers 10 levels. A sub-stage in the intensive course lasts 4 weeks (100 units plus 16 units workshop) in the evening classes 8 weeks with 64 units per course (or 16 weeks with 32 units per course).
Can I finish my course with an officially recognised test?
At Deutsch in Graz you have the opportunity to take an ÖSD or ÖIF test every 4 weeks. For more information, please visit: Tests
Please bring a photo ID, proof of payment and a dictionary with you on your first day. All course materials will be provided by your instructor.
During the workshops on Tuesday and Wednesday afternoon you can repeat, practice and consolidate your German skills. You also have the opportunity to complete practice exams.
We go to great lengths to ensure that you are placed in the appropriate course level from the very beginning. If this is not the case, then it is possible to change levels up until the Wednesday of the first week of your course.
More detailed information can be found here: [dig]-leisure programme
We will arrange accommodation for you in our [dig] Summer School, with host families or in halls of residence. More detailed information can be found here: [dig] accommodation
If the contract is entered into by any means of communication at a distance such as e-mail or online registration forms, the customer, provided being a consumer, is entitled to withdraw from the contract within 14 calendar days of its conclusion without citing any reason. This applies for courses as well as examinations and all other services provided by Deutsch in Graz.
If the service has started before the right to withdraw has expired, the contractual partner, by accepting these conditions, agrees that the right to withdraw within 14 days shall not apply.
Once the first lesson of the course has commenced, the withdrawal right is void.
Withdrawals must be sent to:
Deutsch in Graz
Jungferngasse 3/I, 8010 Graz
If you withdraw from the contract we have to refund you all payments we have received promptly at latest within 14 days after the date when the withdrawal form arrived. For the refund we use the same means of payment as the original transaction was done, unless we agreed differently on this matter before. Fees will not be charged in any case.
If you want to withdraw from your contract, please fill in that form and send it back to:
Deutsch in Graz
Jungferngasse 3, 8010 Graz
I hereby withdraw from the signed contract on the performance of the following services:
Name of student:
Address of student:
Signature of student: