Terms and conditions
Registration and Payment
Registrations or changes in bookings are only valid in written form or online (http://www.dig.co.at). You can register via email (email@example.com), our website (http://www.dig.co.at) or in person at Deutsch in Graz. Registrations are binding.
German course and accomodation:
You will receive a booking-confirmation with detailed information and the address of your accommodation as soon as we have received a deposit of € 200.-
The remaining balance is due no later than the first course day.
If Deutsch in Graz does not receive the deposit of the course fee by the due date, the participant will not longer be entitled to the services booked. In this case Deutsch in Graz is entitled to make the services available to other interested parties.
Our bank account:
Landeshypothekenbank Steiermark, A-8011 Graz
Konto Nr. 2054 10 19 686, Bankleitzahl 56000
IBAN: AT285600020541019686; SWIFT/BIC: HYSTAT2G
Participation fees are in accordance with the Austrian VAT-law 1994 (Ust-Gesetz 1994) VAT-free and partially tax deductible. In case of delayed payment, € 5,-- overdue fines will be charged.
Discounts – for individual bookings / family members
We offer a 5 % discount on the course fee for any second course booked for the same person (this is not valid for individual trainings, special offers or packages, already reduced courses, accommodation, additional programmes, leisure-time activities or transfers). For families, there is a discount of 5 % on the course fee for each additional family member at the same course.
Cancellation is only accepted in writing. Non-payment of the fee or non-attendance will not directly lead to cancellation. Cancellation three weeks before the course begins is free of charge. In case of cancellation between the start of the cancellation period to one week prior to the commencement of the course, a cancellation fee of 25% and in case of cancellation within the first week prior to the course start 50% of the course fee will be charged. In case of cancellation on the first day of the course or non-attendance, the whole course fee will be charged. If you are able to name a substitute participant no cancellation fee will be charged. Please note that there is no reduction in price or reimbursement if participants attend irregularly or discontinue attending the course.
The indicated prices are valid until 31st Dec. 2018. Tuition materials (copies) and third-party insurance are included in the course fees. In each level of proficiency there has to be a minimum of 4 course participants.
[dig] reserves the right to cancel courses if the minimum number of students has not been reached or for organisational reasons.
In case of a course cancellation, participants will be notified before the beginning of the course. In such a case, payments already made will be refunded, but there are no claims for damages deriving from any other costs accrued. In case the minimum number of participants will not be reached the course can still take place, if the participants agree upon a reduction of the course-hours or regular participants pay for the difference.
In case of illness of the teacher the course will be taught by a fully qualified supply teacher. In exceptional cases cancelled lessons will be added at the end of the course.
[dig] is not responsible for issuing visas or residence permissions. The participants are responsible for adhering to the valid passport, visa, currency, and customs regulations.
Should you need a visa for the duration of your course, we kindly ask you to pay the total amount for the course and accommodation in advance. Only then we are allowed to send you a course confirmation and a “Letter of Invitation / acceptance”.
[dig] has no influence on the decision of the Austrian Embassy/Consulate.
In case your visa application is rejected, please send us written proof thereof (issued by the Austrian Embassy or Consulate). In this case we will refund the total amount received minus €100,- (administration charges)
Please note that all photographs taken during the courses are property of [dig] and may
be used by [dig] for advertising purposes.
The programme might be subject to alterations and printing errors.
In all cases the place of jurisdiction is Graz. as per 01. 2017
Withdrawal rights for distance sales customers
If the contract is entered into by any means of communication at a distance such as e-mail or online registration forms, the customer, provided being a consumer, is entitled to withdraw from the contract within 14 calendar days of its conclusion without citing any reason. This applies for courses as well as examinations and all other services provided by Deutsch in Graz.
If the service has started before the right to withdraw has expired, the contractual partner, by accepting these conditions, agrees that the right to withdraw within 14 days shall not apply.
Once the first lesson of the course has commenced, the withdrawal right is void.
Withdrawals must be sent to:
Deutsch in Graz
Jungferngasse 3/I, 8010 Graz
If you withdraw from the contract we have to refund you all payments we have received promptly at latest within 14 days after the date when the withdrawal form arrived. For the refund we use the same means of payment as the original transaction was done, unless we agreed differently on this matter before. Fees will not be charged in any case.
If you want to withdraw from your contract, please fill in that form and send it back to:
Deutsch in Graz
Jungferngasse 3, 8010 Graz
I hereby withdraw from the signed contract on the performance of the following services:
Name of student:
Address of student:
Signature of student: